This article requires basic knowledge in Ardoq about how to create workspaces with components, fields and references. For guidance on these topics please visit Ardoq Fundamentals.

From Business Questions to Ardoq Model

One of the key benefits of Ardoq is the ability to answer business questions in an efficient matter. The business questions could be of many sorts:

  • How many applications do we have and what is the overall cost?
  • What are the dependencies from SAP ERP to other applications?
  • What capabilities are supported applications that are phased out?
  • What are implications of Server01x4 crashing?
  • What are the ongoing projects and how are they overlapping?

Finding the business questions that you want to solve is a very crucial step to succeed with Ardoq.  If you don´t know what business questions that are important to answer, it is very likely that Ardoq will become a playground with no significant value. In addition, defining the business questions up-front is important to avoid "scope creep." For the rest of this article we will illustrate how we would model particular business questions in Ardoq.

Two business questions:

What are the most critical capabilities and the supporting applications?

What is the overall cost of the application portfolio and what applications are missing a business owner?

These business questions are fairly common among our customers. The first question spans across business (capabilities) and IT (applications). The second question provides an overview of the application landscape with two key parameters, cost and ownership.

In Ardoq you would set up two workspaces, applications and capabilities.

For this example we use a flat model in both workspaces.

To answer the questions we would need one field in the capability workspace.

In the application workspace we add two fields.

Regarding references we would only need one type, going from capabilities to applications.

With this setup we can add data on our components and start creating references.

Now we have everything we need to answer and visualize our questions in presentations, dashboards and surveys

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