Say goodbye to the hassle of creating proxy users and API tokens tied to real users. With Ardoq’s Service accounts, you can now manage these users and their API keys directly in-app, simplifying provisioning and avoiding issues when users leave the organization.
What is a Service Account
A Service Account is a special user in your organization created solely to own an API token for integrations, eliminating the need for proxy users tied to real employees.
A service account is functional when you want to set up an API integration that needs an API token.
To create a service account:
Navigate to Preferences > Access Control > Service accounts
Click on "Create new"
Give it a "Service account name" and "Token description"
Select a "Service account role"
Click on "Create service account"
The token will be generated
To regenerate a token or delete an account:
Click on the three-dot menu next to an account name and select “Regenerate token” or “Delete”.
Please note that regenerating a token will cause any clients relying on it to lose communication with Ardoq.
If you have any questions, reach out to us via the in-app chat or at support@ardoq.com. If you’d like to learn more about API tokens, check out these related articles: