Restore Deleted Contents
To restore (undelete/undo) deleted components and references select “Restore deleted components and references” from the Workspace menu.
Then select the component or reference to restore:
If you select a component, we will show you the consequences of undeleting that particular component, such as restoring references, and child components. Then click the button “Restore component and related changes” to restore it.
There are two ways to restore deleted components and references:
Restore from the Workspace: If the deletion occurred within the last 60 minutes, you can restore components and references directly from the workspace. To do this, navigate to the workspace where the items were deleted and select the "Restore deleted components and references" option from the workspace menu. You can then choose the items you want to restore and confirm the action.
Restore from the Audit Log: If more than 60 minutes have passed since the deletion, you can restore individual components and references from the audit log. To do this, open the audit log and locate the deletion event for the item you want to restore. You can then click the "Restore" button next to the item to recover it.
Restoring from the Audit Log:
You can restore individual components and references directly from the audit log, as long as:
The workspace where the item existed is still available.
For references, both the source and target components still exist.
The component or reference type still exists in the workspace.
Any parent components still exist.
You have write permissions in the source workspace.
Restoring from Backups (for Large-Scale Deletions or Workspaces):
If you need to restore a large amount of deleted data or a deleted workspace, you can contact Ardoq's customer support at support@ardoq.com. However, keep in mind that restoring data from backups is a manual and time-consuming process, and we cannot guarantee that the data can be restored or provide a specific resolution time. The data restore process from backups is a manual operation, and as such is time-consuming and prone to error.