What Is the Ardoq Product Portal
We want to ensure that Ardoq is ever-evolving to meet the needs of you, our customers. That's why we created the Ardoq Product Portal – your central hub for transparency and collaboration regarding Ardoq's development. Here, you can see what we're working on, discover what's planned for the future, and, most importantly, share your valuable ideas and feedback directly with our product team. Your insights help shape the platform, potentially improving the workflow for many other users.
How You Can Engage with the Portal
The Product Portal is designed for interaction. Here’s how you can participate:
Submit Your Ideas: Have a suggestion for a new feature or an improvement?
Access the portal easily from your Ardoq instance by navigating to Help & Support > Product portal.
Follow the prompts to submit your idea. Write a clear summary explaining your suggestion.
Pro Tip: To help us understand your needs better, frame your feedback as a "job story." This simple format focuses on the context and motivation behind your request:
When
[describe the situation], I want to[explain the desired action/motivation], so I can[detail the expected outcome].
Example: "When I'm creating a new view in Ardoq, I want to easily filter by component type, so I can quickly find the specific information I need."
Press "Submit" to send your idea directly to us.
Vote on Existing Ideas: Let us know which existing ideas resonate most with you by casting your vote. This helps us gauge demand and prioritize effectively.
Share Feedback on Ideas: Add your perspective, use cases, or suggestions as comments on existing idea cards. This rich context is incredibly helpful for our product team during evaluation and development.
The Ardoq Product Portal Process & Stages
We receive many valuable ideas every month, with new ones streaming in daily.
At regular intervals throughout the week we:
Review your ideas, every single one
Identify which ideas align with our big-picture goals for the product
Add new ideas prioritized for consideration to the "Under Consideration" tab in the Portal to be voted on and collect additional feedback
Ensure ideas are moved to the appropriate phase and tab based on recent progress
To give you clear visibility into the status of ideas and features, our roadmap is divided into the following stages:
On Roadmap: Features and Solutions in this stage have been validated and are scheduled for development. To provide more clarity on timing, this stage is broken down further:
Now: Actively in development, with dedicated engineering resources.
Next: Development is planned to begin within the next 3 months.
Later: Development is expected to start after the next 3 months.
Early Access: These Features and Solutions are ready for real-world testing! Users may be invited to participate in open or closed beta programs. Your feedback during this stage is crucial for refinement.
Launched: The Feature or Solution has been successfully developed, tested, and is now live in the Ardoq platform for everyone to use!
Under Consideration: This is where new ideas often start, or where we explore open hypotheses. Some may have proposed solutions, while others are still being defined. We actively seek your votes and feedback here to understand potential solutions and prioritize the ideas that matter most to you.
Note: We aim for continuous improvement rather than fixed quarterly or yearly releases. This allows us to roll out enhancements and new features more frequently.
How Ideas Are Prioritized
While we value every idea, we need to prioritize based on various factors. When deciding whether to move an idea forward onto the roadmap, we consider:
Alignment with our overall product vision and strategy.
Technical feasibility and required effort.
Input from user votes and feedback in the Portal.
Frequency of related requests (via Portal, Support, or Customer Success).
Relevance to market trends and our competitive positioning.
Potential benefit and usefulness to a broad range of our customers.
Mission-critical priorities.
Ideas that aren't immediately prioritized are kept internally for ongoing re-evaluation as circumstances and priorities evolve. Our roadmap is a living plan and subject to change.
We Value Your Input
Your ideas, votes, and feedback are vital. They help us:
Learn directly from you about what's important and what you want to see next.
Shape Ardoq's future direction. Even if a specific request isn't implemented exactly as suggested, it still informs our understanding and internal evaluations.
Identify underlying challenges or opportunities within the platform.
Continuously refine our flexible product roadmap to meet your evolving needs.
We encourage you to visit the Product Portal regularly to see updates and share your thoughts.
If you have any questions about the Product Portal or the process, please don't hesitate to reach out via our website or by using the in-app chat. 💬 We're happy to help.