How Different Business Roles Use Ardoq Discover

In this article we are talking about the specific business roles and the way Ardoq Discover brings value to them.

Anastasia Titova avatar
Written by Anastasia Titova
Updated over a week ago

Who Can Use Ardoq Discover?

Business technologists, like product managers, low-code developers, analytics/ML workers, and everyone who needs the resources to drive change in the organization. To get the information to drive change, they can explore things, identify dependencies and quickly find the right point of contact.

As a response to pressure for more information, IT spreads around the organization. Information becomes shared, democratized, and the need to apply governance to it grows as well.

Data governance advocates, like security analysts, compliance managers, and financial analysts, want data governance and transparency to thrive in the organization. To achieve this, they need a single source of truth to keep things transparent and support data governance.

That’s when enterprise architects need a solution, like Ardoq Discover, to make data governance possible in the world of continuous change.

On a larger scale, Ardoq Discover is extremely valuable for applications & process owners and experts who need access to an enterprise knowledge graph to work effectively.

Business Roles and How Ardoq Discover Makes Their Lives Easier

Here are some examples of how specific roles use Ardoq Discover for the way Ardoq Discover helps them.

  • IT team (e.g. IT manager, IT analyst, Data Scientists, Solution Architects, IT engineers, Security experts):

    • Connects business and IT processes

    • Automates end-to-end transparency of your software supply chain

    • Makes relevant technical information immediately available to product owners, enterprise architects and business leaders:

      • Application and process owners: Each IT-system and process can have their own sets of assets and views available in Ardoq Discover. So the application and process owners see their systems/processes and update them.

      • Migration to new applications: As an example, an IT department requires information on lifespan and primarily an owner of the ERP system to determine a timeline for migration to a new system.

  • Procurement team:

    • Gathers cost data on all applications serving Sales Planning capabilities to identify redundancy in technology

    • Notifies procurement when 3-6 months left of the current application via broadcast and they can verify/update the status in Ardoq Discover

    • EA Team Maps the contracts to capabilities showing interceptions and redundancies: when multiple contracts do the same job

  • Legal Team:

    • Follows data flows and lineages for GDPR purposes

    • Updates the GDPR elements of each application and new applications into the workflow

    • Access an overview of the GDPR elements through each application in Discover.

    • Developers/ Integration specialists: Uses the as-is state in the APM landscape to plan new integrations and also see the connections between each application

  • DevOps: getting access to an automated Service Catalog.

  • Security team

    • Locates the source and potential impact on other applications on a security incident

    • Gets an overview of the Application landscape (servers, integrations, persons etc.)

    • Reduce the amount of time to locate/control the incident):

  • Operation/ Service desk:

    • Uses Ardoq Discover as a look-up-portal to find responsible people for incidents

  • Innovation manager as a function / Business technologists:

    • Drives impact (RPA project, Analytics project) using the power of automated workflows that can be built on top of the existing enterprise architecture so they can drive change faster.

  • Engineering teams: Improve engineering efficiency by quickly identifying and prioritizing areas for improvement based on efficiency metrics you track, with relevant data sourced from the software development tools of your choice.

What Information Can be Visualized in Ardoq Discover, Roles That Might Find It Helpful, And Why


What Ardoq Discover Gives Them (Viewpoint Name)


Integration manager,

IT manager, developers, Security Analyst, Compliance Manager, Solution Architect

Application Integration View

The detailed integration viewpoint highlights the incoming and outgoing integration dependencies.

Anyone in the organization

Relationship Overview

Shows all connections the targeted object has: processes, people, applications. Giving a 360° view of everything that is connected to the object, makes this viewpoint a good starting point if you don’t know yet where to begin your exploration journey.

C-level team, department managers

S&O - Organizational Objective & Key Results

The Objectives and Key Results of the organization and the teams/departments/groups and the people that are responsible for them.

Compliance Manager, Security analyst, IT team, Application Owners

Application hosting view

Visualizes applications, the infrastructure they are running on, where that infrastructure is located and who are the responsible parties.

IT team, Application Owners

Technical capabilities realization

Highlight the abstraction from specific technical systems to generic functionality provided by applications.

Business & Finance Analyst, CFO

IT cost view

Highlights the cost of your applications and supporting infrastructure with costs rolled up to business and technical capabilities.

CIO / CTO, Digital Transformation


Business capability cost

Visualize the cost roll-up from your infrastructure up to your business capabilities.

CIO / CTO, IT manager

Technical capability cost

Visualize the cost roll-up from your infrastructure up to your technical capabilities.

CIO / CTO, Procurement manager, IT manager, Application owners

AR - connected servers and services

This Viewpoint allows decision makers to look at all connected infrastructure (Server and Technology Services) associated with an application that's lifecycle status is phased out and Strategic Rating is marked as Eliminate.

CIO, Digital Transformation

Lead, CFO

AR - application to organizational unit and capability

This viewpoint allows the decision maker to identify connected organizational units and business capabilities for applications that have been identified for Rationalization.

Application owners, IT manager, Procurement manager

AR - overlapping capabilities

This Viewpoint enables the viewer to see all the applications that realize a single capability.

Security engineer, EA, Digital Transformation

Lead, Business analyst

Data Business View

Get an overview of the ownership, business use, and usage in applications of the chosen Data Entity (aggregated to the view of the parent Subject Area)

CTO/CIO/CISO, Procurement manager, Security analyst

CM - Application Complexity

This viewpoint looks at how an application enables capabilities and is supported by various types of infrastructure.

CIO, Business analyst

Business Capability Realization

Highlight how your business capabilities are realized within your organization.

Data scientist, developer

Data Technical View

Shows where the data entity is processed and stored

HR, Department managers

People Org Chart

Visualize the people reporting relationships of your organization

Procurement manager, Compliance Manager,

Application owner, IT manager, CTO/CFO

Application & Infrastructure Lifecycle with Successor

View your application and its lifecycle and any systems planned to replace it when it reaches the end of life.

CIO/CTO, Project manager, Digital Transformation Lead

S2E - Strategy Realization (block)

Explore how the objectives of your strategy are being realized through projects

IT manager, Procurement manager, CFO

IT Cost Relational View

Explore the IT cost structure

Digital Transformation

Lead, Business analyst

S2E - Strategy Realization (depM)

Explore how the objectives of your strategy are being realized through projects

HR, C-level, Department managers

Structured Org Chart

Visualization of the structures of the organization

Digital Transformation

Lead, IT Program Manager

S2E - Business Capability Roadmap (Timeline)

A roadmap of when improvements to capabilities will be achieved

CFO, Digital Transformation

Lead, Business analyst

S2E - Objective & Initiative Costs

Explore the costs associated with the objectives and initiatives

Depending on how the company operates, managers can also benefit from Ardoq Discover.

Ardoq Discover helps the C-level team build their processes on top of the existing knowledge base of their enterprise knowledge base:

Reach out to your digital transformation team to ask how Ardoq Discover can help you run some of your processes more effectively.

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