Uncover key information about your top users, including their preferred features and assets across Ardoq and Ardoq Discover, enabling you to deliver maximum value to them. Strategize efforts to enhance usage and adoption, while effectively showcasing the tangible benefits that Ardoq brings to your organization.
Table of Contents:
What is the Usage Metrics Dashboard
The Usage metrics dashboard is a non-editable dashboard that displays key usage metrics on how your organization is using both Ardoq and Ardoq Discover.
Use these insights to identify opportunities for improvement and plan efforts to increase usage and adoption of Ardoq and Ardoq Discover within your organization.
What is an asset?
An asset is a piece of content an admin or writer user can create. An asset can be a given workspace, dashboard, report, survey, etc.
What are events?
Events are any user action in the app such as opening assets or using a particular feature, for instance, performing a Gremlin search.
What are viewed assets?
Viewed assets are the number of times an asset has been opened.
What are most used features?
The most used features are the ones that have the most assets opened. Opening a feature’s overview page is not counted as an open. Only loading an asset is counted as an open.
How to Access the Usage Metrics Dashboard
Navigate to Preferences menu > Usage metrics to access the dashboard.
Available Metrics
The following metrics are available in the Usage metrics dashboard:
Usage engagement over time: Shows the number of users who have performed any of the following events in the last 30 days.
Loaded Ardoq
Viewed a slide
Viewed a presentation
Viewed a dashboard in Ardoq or Ardoq Discover
Opened a survey form (outside of Ardoq)
Submitted a survey
Performed a Gremlin search
Viewed a scenario
Opened Scenario Merge dialog
Opened Scenario Diff mode
Integration exports
Integration imports
Edited a broadcast
Created a broadcast
Sent a broadcast
Loaded Ardoq Discover
Loaded Ardoq Discover details
Loaded Discover search
Top 5 active users: Showcases the top 5 users with the highest number of sessions across Ardoq and Ardoq Discover during the last 30 days. A session in core Ardoq also includes opening a survey or a presentation. Plus:
Top used assets: Displays the top asset that each user has opened the most across Ardoq (including surveys and presentations) and Ardoq Discover during the last 30 days.
Top viewed features: Displays the feature each user has opened the most across Ardoq and Ardoq Discover during the last 30 days.
Most used assets: Shows the assets with the highest total number of opens across Ardoq and Ardoq Discover, including surveys and presentations, during the last 30 days.
The number of viewpoints in this chart represent the number of viewpoints opened in Ardoq Discover.
Most viewed features: Displays the features that have been opened the most in Ardoq and Ardoq Discover during the last 30 days.
Opening a feature’s overview page is not counted as an open. Only loading an asset is counted as an open.
For Gremlin queries and Broadcasts, the total number of times a query has been searched and the total number of times a broadcast has been sent is displayed.
The number of viewpoints in this chart represent the number of times a viewpoint has been opened in Ardoq Discover.
Monthly unique users in Ardoq: Displays the unique number users who have logged in to Ardoq, opened a survey outside of Ardoq, opened a presentation, or opened a dashboard or a report in Ardoq Discover during the last 30 days.
Monthly unique users in Discover: Displays the unique number of users who have loaded a page in Ardoq Discover during the last 30 days.
How to share the Usage metrics dashboard
Add the Usage metrics dashboard as a slide in a presentation and share it with your stakeholders.
To add the dashboard as a slide:
Click on the "Add to presentation" button at the top right corner of the screen.
Select a presentation from the dropdown or type a name to create a new one.
Choose "Add to presentation". The presentation will open to the right of the screen and your slide will be the last slide.
Add a description if necessary and click on the save icon.
If you have any questions don't hesitate to reach out via the in-app chat or send us an email to support@ardoq.com.